Translation Resources and Articles - 1

Accomodating Hispanic Employees

A few tips to help you improve productivity and job satisfaction for Hispanic employees.

Beyond Salary: Communication and Training as Retention Tools

For many industries, one of the biggest challenges is hiring and retaining good workers. Annual turnover in the foodservice industry averages well over 100%, and given that the costs associated with replacing just one hourly worker average $2400, turnover is a serious problem with serious financial consequences...

Clear language / Workplace Training in Native Language

Clear language/claro lenguaje: by delivering workplace training in the language employees understand best, you can improve their productivity, compliance and morale.

English Only Rules

Hispanic employees say their ability to speak Spanish was crucial when they were selling to Argentine tourists, but they say they were reprimanded by managers if they uttered any Spanish to each other, even in the lunch room.

English-only Policies Can Translate into Problems

The policies are legal when companies can make a case for English as a business necessity. That's a tricky definition. Just ask a casino that required its housekeeping staff to speak only English, and wound up paying a $.5 million legal settlement.

A First Look at the Literacy of America’s Adults in the 21st Century U.S. (PDF)

The 2003 National Assessment of Adult Literacy (NAAL) measures the English literacy of America's adults.The average literacy scores of adults increased among Blacks and Asians but decreased among Hispanics.

Food-prep rules often get lost in translation

Restaurant, health officials want state to provide safety policies in other languages.

Introduction to ESL in the Workplace (PDF)

A professional development packet on English as a Second Language in the workplace.

Is Bilingualism Values in the U.S. Labor Market?

Describes the first study in the United States to consider the wages of bilingual workers versus those of workers who speak only English.